North Carolina Basic Law Enforcement Training (BLET) State Practice Exam

What two qualities of the interviewing officer are crucial for gaining a victim's trust and cooperation?

1. Empathy and Authority

2. Attitude and Conduct

3. Experience and Intelligence

4. Trust and Confidence

The correct answer is: Attitude and Conduct

Gaining a victim's trust and cooperation relies heavily on the interviewing officer's attitude and conduct. A positive attitude is essential, as it fosters a non-threatening environment that encourages victims to share their experiences openly. An officer who approaches the situation with compassion and sensitivity can significantly reduce the victim’s anxiety and build rapport. Conduct is equally important, encompassing the officer’s professionalism and demeanor throughout the interaction. Appropriately handling the interview with respect and understanding demonstrates to the victim that their feelings and experiences are valid and important. This creates a safe space for victims, leading to greater willingness to cooperate and provide vital information. By ensuring a respectful and open approach, the officer can effectively establish a trusting relationship with the victim, which is critical for successful interviews in sensitive situations.